Operational efficiency: Integrating conversational AI to streamline HR to IT workflows.
Operational efficiency: Integrating conversational AI to streamline HR to IT workflows.
personal project
Defined a three-level MVP for Orio, shifting IT from manual provisioning to strategic governance. The goal: an AI agent handles the heavy lifting, liberating IT to focus on high-level oversight.
personal project
Defined a three-level MVP for Orio, shifting IT from manual provisioning to strategic governance. The goal: an AI agent handles the heavy lifting, liberating IT to focus on high-level oversight.



company
Orio
Orio
A centralized access-management platform that allows IT teams to control employee access for company software.
A centralized access-management platform that allows IT teams to control employee access for company software.



the challenge
Manual work is prone to human errors,
Pressure amplifies them.
Manual work is prone to human errors,
Pressure amplifies them.
New Employee
The IT team must manually retrieve information from HR and grant access to tools based on role, team and responsibilities.
The IT team must manually retrieve information from HR and grant access to tools based on role, team and responsibilities.
Updating Employee
Editing/deleting permissions & offboarding employees is manual, time-consuming and prone to errors.
Editing/deleting permissions & offboarding employees is manual, time-consuming and prone to errors.
Split Systems
Human resources information is stored in third party tools.
Human resources information is stored in third party tools.
Job stories
User personas
User personas
IT Admin
Primary user
When an employee joins or their status changes, I want Orio to automatically synchronize HR data and provision or modify access and permissions accordingly, so i can shift focus to strategic activities like defining global role-based rules, resolving issues, and elevating DEX.
When an employee joins or their status changes, I want Orio to automatically synchronize HR data and provision or modify access and permissions accordingly, so i can shift focus to strategic activities like defining global role-based rules, resolving issues, and elevating DEX.
HR Manager
Secondary user
When I create or update an employee status, I want it synced instantly to Orio without relying on IT intervention, so I can ensure the accuracy of the process and eliminate all communication with IT regarding new hires or employee status changes.
When I create or update an employee status, I want it synced instantly to Orio without relying on IT intervention, so I can ensure the accuracy of the process and eliminate all communication with IT regarding new hires or employee status changes.
MVP definition & subsequent iterations
MVP definition & subsequent iterations
Current workflow
Current workflow
© Adam Goddenyu. All Rights Reserved.
© Adam Goddenyu. All Rights Reserved.
© Adam Goddenyu. All Rights Reserved.