Orio
AGAGAdam Goddenyu

Operational efficiency: integrating conversational AI to streamline HR-to-IT workflows.

Defined a three-level MVP shifting IT from manual provisioning to strategic governance, with an AI agent handling the heavy lifting.

Operational efficiency: integrating conversational AI to streamline HR-to-IT workflows.
Application
Orio icon

Orio

A centralized access-management platform that allows IT teams to control employee access for company software.

Orio — New employee form with Grant app access panel
RoleProduct Designer & Strategist
Scope0 to 1 MVP
DeliverableHigh-Fidelity Prototype
The Problem

Manual work is prone to human errors, Pressure amplifies them.

New Employee

IT admin manually retrieve information from HR and grants access to tools based on role, team and responsibilities.

Updating Employee

Editing/deleting permissions & offboarding employees is manual, time-consuming and prone to errors.

Split Systems

Human resources information is stored in third party tools.

Orio problem flow diagram
Product Strategy

MVP definition & subsequent iterations.

IT Admin

Primary user

When an employee joins or their status changes, I want Orio to automatically provision or modify access, so I can focus on strategic governance instead of manual work.

HR Manager

Secondary user

When I create or update an employee status, I want it synced instantly to Orio without IT intervention, so I can ensure accuracy and eliminate back-and-forth with IT.

IterationGoalScopeTechnical FoundationDefinition of Success

MVP (Iteration 1)

Automating the onboarding

Eliminate manual provisioning of access for new and existing employees.

  1. IT interface for role-based profiles.
  2. HR interface for employee creation.
  3. Automatic access provisioning on create or edit.
  4. Employee audit log.

RBAC (Role-Based Access Control).

(Example: Engineer)

  1. Reduced manual IT workload.
  2. Fewer human errors.
  3. Foundation for future AI automation.

Iteration 2

Governance & ABAC

Delegate non-standard approvals and enable bulk configuration.

  1. Attribute-based profiles.
  2. Pending requests list.
  3. Route approvals to stakeholders.
  4. Bulk access management.

ABAC (Attribute-Based Access Control).

(Example: Engineering team leads)

  1. All profiles modeled via attributes.
  2. Less time on org restructuring.
  3. Low approval time for non-standard requests.

Iteration 3

AI-assisted governance

Manage access through conversational AI instead of manual UI navigation.

  1. Conversational interface for IT tasks. (Example: Give John access to Jira)
  2. AI suggestions for access updates and permission corrections.

Historical provisioning data and IT usage patterns as LLM training set.

  1. Most AI suggestions accepted and executed.
  2. Routine tasks completed via chat.
  3. Reduced governance audit time.
Workflows

How Orio changes the process.

Current

Workflow with Orio